Notice: Due to COVID-19, the USPS is experiencing longer than normal delivery times. First Coast Tea Co. processes all orders same or next day depending on time of order. Please note that we cannot track a package until after 5 business days from the time it has shipped. Please contact customer service at [email protected] with questions regarding packages that are over 5 days in transit.

Cookies Policy

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This Cookies Policy explains how First Coast Tea Company, Inc. (“Company”, “we”, “us”, and “our”) uses cookies and similar technologies to recognize you when you visit our website at https://www.firstcoastteaco.com, (“Website”). It explains what these technologies are and why we use them, as well as your rights to control our use of them.

In some cases, we may use cookies to collect personal information, or that becomes personal information if we combine it with other information.

What are cookies?

Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners in order to make their website work, or to work more efficiently, as well as to provide reporting information.

Cookies set by the website owner (in this case, First Coast Tea Company, Inc.) are called “first-party cookies”. Cookies set by parties other than the website owner are called “third-party cookies”. Third-party cookies enable third-party features or functionality to be provided on or through the website (e.g. advertising, interactive content and analytics). The parties that set these third-party cookies can recognize your computer both when it visits the website in question and also when it visits certain other websites.

How do we use cookies?

We use first and third-party cookies for several reasons. Some cookies are required for technical reasons in order for our Website to operate, and we refer to these as “essential” or “strictly necessary” cookies. Other cookies enable us to track and target the interests of our users to enhance the experience on our Website. Third-parties serve cookies through our Website for advertising, analytics and other purposes.

The specific types of first and third-party cookies served through our Website and the purposes they perform are described below. Please note that the specific cookies served may vary depending on the specific area of the Website you visit.

How can I control cookies?

You have the right to decide whether to accept or reject cookies. You can exercise your cookie rights by setting your web browser controls to accept or refuse cookies. As the means by which you can refuse cookies through your web browser controls vary from browser-to-browser, you should visit your browser’s help menu for more information.

If you choose to reject cookies, you may still use our website, though your access to some functionality and areas of our website may be restricted.

Types of cookies

We use both session and persistent cookies on the Website, and we use different types of cookies to run the Website:

  • Essential cookies. These cookies are strictly necessary to provide you with services available through our Website and to use some of its features, such as access to secure areas or to place orders. We may use cookies to remember information that changes the way the Website behaves or looks, such as a user’s language preference on the Website.
  • Accounts-related cookies. We may use accounts-related cookies to authenticate users and prevent fraudulent use of user accounts. We may use these cookies to remember information that changes the way the Website behaves or looks, such as the “remember me” functionality.
  • Analytics cookies. We may use analytics cookies to track information how the Website is used so that we can make improvements. We may also use analytics cookies to test new advertisements, pages, features or new functionality of the Website to see how our users react to them.
  • Advertising cookies. These types of cookies are used to deliver advertisements on and through the Website and track the performance of these advertisements. These cookies may also be used to enable third-party advertising networks to deliver ads that may be relevant to you based upon your activities or interests.

What about other tracking technologies, like web beacons?

Cookies are not the only way to recognize or track visitors to a website. We may use other, similar technologies from time to time, like web beacons (sometimes called “tracking pixels” or “clear gifs”). These are tiny graphics files that contain a unique identifier that enable us to recognize when someone has visited our Website or opened an e-mail including them. This allows us, for example, to monitor the traffic patterns of users from one page within a website to another, to deliver or communicate with cookies, to understand whether you have come to the website from an online advertisement displayed on a third-party website, to improve site performance, and to measure the success of e-mail marketing campaigns. In many instances, these technologies are reliant on cookies to function properly, and so declining cookies will impair their functioning.

Do you serve targeted advertising?

We currently do not allow third-parties to place cookies on your computer or mobile device to serve advertising through our Website.

How often will you update this Cookie Policy?

We may update this Cookie Policy from time to time in order to reflect, for example, changes to the cookies we use or for other operational, legal or regulatory reasons. Please therefore re-visit this Cookie Policy regularly to stay informed about our use of cookies and related technologies.

The date at the top of this Cookie Policy indicates when it was last updated.

Where can I get further information?

If you have any questions about our use of cookies or other technologies, please email us at [email protected]. You can learn more about cookies at the following third-party websites: